Your package, your reputation. If you sell on Vinted, securing shipping is the best protection against disputes and negative reviews. In this guide I show you how to pack like a pro, choose the right carrier, understand insurance, and set up an anti-dispute routine that saves you time, money... and headaches. Bonus: how worn photos generated with VintyLook drastically reduce misunderstandings and returns.

When I lost €70 because of a too-light package (and what I should have done)

I'm not telling you this to dramatize, I lived it. A perfect leather jacket sold in 24h… and a package thrown into an old box that tore during transit. Result? Endless discussion, returned item damaged, partial refund and margin gone. That day I understood that packaging isn't a detail: it's your logistical airbag. Since then I follow a simple, highly professional protocol that literally eliminated 95% of my disputes.

Want the same peace of mind? We'll go through packaging choice, sealing, evidence, insurance, carrier… and even listing optimization to avoid misunderstandings. Ready to level up? 💪

Anti-shock & anti-dispute packaging: proven methods for Vinted shipping

A good package doesn't only protect: it proves you did your job if something goes wrong in transit. And believe me, platforms and carriers look at these details during disputes. The goal: avoid the "blame game" by showing your parcel was proper, clean, sturdy and well sealed. You want the courier to be able to shake the package and nothing moves inside. You get the idea?

Choosing the right packaging: double-walled cardboard, bubble mailer or poly mailer

My golden rule: the heavier or more fragile, the more rigid.

• Soft clothing (t-shirts, sweatshirts, leggings): thick polyethylene pouch (poly mailer) + zip plastic bag inside for waterproofing.
• Jeans, coats, heavy sweaters: sturdy cardboard (ideally double-walled) + internal padding. Poly mailer can work if the item can’t be folded or broken… but a box is safer.
• Shoes: shoebox + outer cardboard, never the shoebox alone. Add crumpled kraft paper inside the box to prevent movement.
• Rigid/fragile accessories (glasses, belts with heavy buckles, costume jewelry): case + bubble wrap + box. Avoid simple envelopes.

Pro tip: collect clean boxes from shops (ask nicely) and store several sizes. Never use a wet, greasy or already deformed box: a tired box = an invitation to breakage.

The "double-skin" technique and H-taping: your shipping armor

I stopped random openings the day I adopted H-taping. Close top and bottom with a central tape strip, then tape the two end flaps so you see an H shape on each side. Use cloth tape or gummed kraft tape, not the small office transparent tape.

For risky items, apply double-skin: bubble wrap around the product + padding + outer box. The contents must not move when you shake the package. Hear something moving? Add filler (crumpled kraft paper, packing peanuts, honeycomb cardboard). And above all, don't think writing "fragile" replaces proper packaging: it's a hint, not insurance.

Rock-solid evidence: photos, video and weighing before drop-off

This point saved me several times. In case of dispute, you want to answer in 30 seconds with indisputable evidence.

• Take 3 photos: item in good condition, item packed (before sealing), sealed box with visible label.
• A 10-second video is enough: show the content, the seal, then stick the label. Ideally also show the scale when weighing.
• Take a photo of the receipt or the scanned QR at the relay. Some relay points don't always print; at least keep a photo of the screen and the confirmation email/SMS.

Result: you shift the burden of proof if you're accused of insufficient packaging. And you save time: no need for a long message, your visuals speak. 📸

Insurance and protection: what Vinted really covers (and what it doesn't)

Insurance isn't just a "nice to have". It's the last line of defense when everything else failed. On Vinted there are two layers to understand: protection via the Vinted shipping label and carrier insurance.

Why using the Vinted label protects better than sending privately

Every time I tried to send outside the platform to save €1–2, I regretted it. When you use the integrated label:

• You are inside Vinted's buyer-seller protection framework.
• Tracking is centralized in the transaction conversation.
• Deadlines, responsibilities and dispute procedures are structured by the platform.

Personal shipping = more room for error and contestation, especially if the buyer claims "never received." My advice: stay within Vinted's ecosystem to keep that contractual umbrella above your head.

Adding carrier insurance: when and how to do it smartly

As soon as the item's real value exceeds your tolerance threshold for loss (for me around €60–80), I consider additional insurance. Depending on the carrier, you can declare a value or take out ad valorem coverage that increases compensation in case of loss/damage.

• Via Vinted, some label options already include basic coverage. Check current conditions in Vinted help and the carrier's T&Cs.
• If you need higher coverage not offered by Vinted, weigh the pros/cons of sending outside Vinted: you lose platform protection. In 95% of cases I prefer to stay on the Vinted label and beef up packaging.
• For premium items (e.g., limited edition sneakers), some sellers opt for express carriers with declared value. It's pricier but makes sense when margins allow. Always inform the buyer and get written agreement in Vinted messages.

Important: insurance only compensates up to proven value and provided packaging rules were respected. Keep invoices, screenshots of the listing, and your packing photos.

Deadlines, proof of shipment and mistakes to never make

• Dropping off after Vinted's indicated deadline: landmine. Respect the drop-off window or the transaction may be cancelled.
• Incorrect weight/size declaration: extra charges, hold-ups or returns to sender. Weigh and measure.
• Illegible address/label creased: protect the label in a clear plastic pouch and tape over without covering the barcode.
• Shipping without appropriate tracking for the category: avoid letter formats for valuable items.

Simple rule? If you don't have proof, you have no recourse. So document everything, calmly.

Choosing the right carrier: practical comparison of common options

Performance varies with seasons (holidays, sales) and regions. Rather than debate, here's my field table that helps decide quickly. Info is general: always check up-to-date T&Cs and weight limits.

Tip: for bulky but light items (puffer jackets, sweatshirts), relay points are often the winner. For pricier or urgent items, Colissimo home reassures buyers.

Anti-dispute tips I follow for every shipment (express checklist)

• Clean and neatly fold, slip the item into a waterproof bag before packing.
• Weigh and measure: take a photo of the scale and a ruler next to the parcel.
• H-taping + shake test: nothing should move.
• Protected label + readable barcode.
• Photos/video at every step (before, during, after packing).
• Quick drop-off at relay/La Poste and keep proof of drop-off.
• Message the buyer with your "quality protocol" (it reassures and short-circuits disputes).

Follow this list and you eliminate 80% of problem sources. ✂️

Optimize your listing to avoid returns: worn photos, measurements, smart SEO keywords

Ironically, half of shipping disputes start before shipment. Unclear sizing, dark photos, hidden defects, disappointed buyer = returns, conflicts, stress. My cure: a crystal-clear listing.

Worn photos that reassure with VintyLook 💡

I remember an oversized coat that sat for 3 weeks. I generated a worn photo with VintyLook from my product photo: an AI model, realistic posture, clean rendering. The item sold in 48h, and importantly: zero "this isn't the fit I imagined." VintyLook creates a worn visual in 1–2 minutes:

1. Paste your Vinted listing link into VintyLook.
2. The AI detects the item.
3. The worn photo is generated automatically.
4. Download and add it to your listing.

Result: better visualization, fewer questions, fewer returns. If you post often, the monthly plan offers up to 40 generations and customization options (pose, background, body type). My advice: include at least one worn photo among the first three images of your listing.

Rock-solid product sheet: measurements, visible defects, clever keywords

• Key measurements: length, chest width flat, sleeve length, inseam, waist flat, etc. Note them in cm.
• Describe defects clearly (small stains, pilling, tiny snags) and show them in photos. Paradoxically, showing a defect builds trust.
• SEO keywords: brand, model, material, cut, season, color ("wool navy blazer", "high-waist straight jeans", "green satin midi dress"). This helps on Vinted search and Google.
• Simple staging: neutral background, natural light, no exaggerated filters. Consistency in your shop increases conversion.

Want fewer message back-and-forths? Anticipate. The more precise you are, the less "is it tight or oversized?"

Pro welcome message that cuts issues short

After each sale I send a template message (copy-paste if you want):

Hi! Thanks for your purchase 🙌 I'm preparing the item today. I'll pack it waterproof + solid box, weigh it and drop it off within 24–48h. I'll send proof of drop-off as soon as it's done. If you prefer relay/home delivery, tell me quickly. See you soon!

This message sets a professional, confident tone. Often a reassured buyer is more patient if shipping takes an extra day.

Step-by-step tutorial: the "zero transport disputes" method

Follow these steps in order. It's my "no-stress" routine tested on hundreds of shipments.

1. Prepare the listing like a pro

• Sharp photos + 1 worn photo via VintyLook to clarify fit.
• Exact measurements in cm + materials + precise condition.
• Relevant keywords in title and description.

2. After the sale: confirm and clarify

• Send the welcome message.
• Verify address / relay subscription if applicable.

3. Choose the right packaging

• Poly mailer for soft textiles, box for heavy items/shoes.
• Waterproof inner bag required.

4. Padding and protection

• Crumpled kraft paper or bubble, nothing should move.
• For shoeboxes: pad inside and protect the box.

5. H-taping + label protection

• Cloth or gummed kraft tape.
• Label in a clear pouch or taped neatly (barcode readable).

6. Systematic evidence

• 3 photos + 1 short video.
• Photo of the scale with displayed weight.

7. Exact weighing and measuring

• Note weight and dimensions. If you are near a pricing threshold, slightly increase box size instead of compressing.

8. Drop-off on time

• Relay/La Poste according to the Vinted label.
• Keep receipt/confirmation.

9. Send a tracking message

• "Dropped off today, here is the proof. We'll follow tracking together, I'm available."

10. Proactive handling of issues

• Delay? Warn before the buyer asks.
• Parcel stuck? Contact carrier + Vinted with your evidence. Stay factual, calm and quick.

11. After receipt: ask for a review

• A friendly message + review reminder raises your positive feedback rate.

Bonus: if you sell regularly, create a "Proofs of shipment" cloud folder per month. In case of a dispute three weeks later, you find the video in 10 seconds.

Ready-to-use message templates

• Before drop-off: "Hi, I'm packing today (waterproof + box) and will drop at the [relay/La Poste] tomorrow morning. I'll send proof."
• Carrier delay: "Tracking shows a delay at the sorting center. I opened a ticket with the carrier and informed Vinted. I'll keep you updated. Thanks for your patience 🙏"
• Damaged parcel: "Sorry about the parcel condition. I have photos/videos of the packing and the weight. I'm opening a claim with the carrier + Vinted to speed up resolution."

These wordings calm the situation and show your seriousness.

Small details that make a huge difference (learned the hard way)

• Don't add perfume or spray to the garment: some buyers are sensitive and it can trigger an "odor" dispute. Neutral cleanliness is better.
• Avoid staples, pins or tapes that can tear fabric.
• Use the correct label size: don't fold the barcode; print in A6 if needed.
• Never stick the label on a curved area (shoes, thick items in a poly mailer): create a flat surface with a rigid cardboard.
• Think seasonality: in winter, poly mailers can condensate humidity. Hence the importance of an internal waterproof bag.

Why VintyLook is part of my "anti-dispute" kit

I thought VintyLook was "just" a conversion booster. In practice it's also an anti-dispute tool: by showing the garment worn, you avoid most fit/size misunderstandings that end in disputes. And it takes 2 minutes to set up, without shooting yourself. My recommended plan:

• Try the "10 credits" pack at €3.49 to test on 10 high-potential listings.
• If you list often, the €11.99/month plan with up to 40 generations and customization (pose, gender, background, body type) is worth it.
• Tip: start with premium or seasonal items (coats in October, summer dresses in May). Immediate impact.

👉 Try VintyLook on a listing stuck for 7 days and watch views/saves change within 48h.

Official and useful resources (bookmark these)

• Vinted Help – Shipping & disputes: https://www.vinted.fr/help
• Mondial Relay – FAQ & compensation: https://www.mondialrelay.fr/faq/
• Colissimo (La Poste) – Help & claims: https://www.laposte.fr/colissimo
• Shop2Shop – Service info: https://www.shop2shop.fr/
• Relais Colis – FAQ: https://www.relaiscolis.com/

These pages change sometimes; check the current conditions before shipping valuable items.

In short: pack solidly, insure smartly, document everything

Want zero transport disputes? Here's your summary:

• Prevent (clear listing + worn photo via VintyLook) to avoid disappointment.
• Protect (right packaging + H-taping + padding) to absorb shocks.
• Prove (photos/video + weighing + receipt) to win any contestation.
• Prefer the Vinted label for the protection framework.
• Insure above your loss tolerance threshold.

Make it a routine. After a few sales it becomes automatic… and your dispute rate will drop. Ready to secure your next shipment? 🚀

FAQ – Secure shipping and avoid disputes

What's the best packaging option for clothing on Vinted?

For most textiles: a thick poly mailer + internal waterproof bag. For heavy items (coats, jeans), a sturdy box with padding is preferable. Shoes: shoebox + outer cardboard. The goal: zero movement when you shake the parcel.

Should I always add extra insurance?

No. If the value is modest and you use the Vinted label with good packaging, basic coverage + your evidence often suffice. Beyond a certain amount (your tolerance), consider extra insurance or a premium shipping method. Check carrier T&Cs.

How to prove item condition and packing in case of a dispute?

Keep 3 photos (item, packed before sealing, sealed parcel with label), a short video, and a photo of the scale showing weight. Add proof of drop-off (ticket, scan, email). These speed up resolution.

Is it risky to send privately instead of using the Vinted label?

Yes, you leave the platform protection. You'll handle tracking and disputes directly with the carrier, and the buyer has more room to contest. I recommend staying with the Vinted label unless there's a justified exception agreed in writing.

Is marking "fragile" enough to protect a parcel?

No. It's at best a reminder. Proper packaging, padding, and H-taping are what make the difference. Treat "fragile" as cosmetic.

How to reduce returns related to fit/size?

Add exact measurements in the listing and a worn photo. If you can't/won't model, generate one with VintyLook. You reduce misunderstandings and disputes.

What to do if the parcel is stuck in transit?

Stay professional and proactive: tell the buyer, open a ticket with the carrier, contact Vinted via Help with your evidence. Reactivity and documentation make the difference.

Can I reuse a box?

Yes, if it's clean, dry and sturdy. Remove old labels, reinforce corners, and H-tape. If the box is soft or deformed, replace it.

Should I perfume clothes before shipping?

No. Some buyers are sensitive to smells. Send neutral and clean to avoid an "odor" dispute.

Relay or home delivery: which is better?

For bulky/light items, relay is often economical and reliable. For pricier or urgent items, home delivery (Colissimo) reassures. Adapt case by case and to buyer preference.